KYC Operations Analyst, Citibank Dubai UAE

Citibank presently has a job opening for suitably qualified and experienced candidate for the position of a KYC Operations Analyst in Dubai, UAE. This job has recently been posted by Company’s career page and is now open for all interested applicants.

Job Purpose of A KYC Operations Analyst

• To conduct research for company information from both internal and external sources, documenting specifics required to satisfy regulations.
• There are differing requirements depending on where the account is being opened.
• There is a constant need for KYC record review as there are periodic renewals of the required due diligence carried out based on the risk of the client.

Duties of A KYC Operations Analyst

• Create the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline.
• Proactively interact with relationship management teams and compliance to update system with information until final approval of KYC Record.
• Review information from internal and external sources for company news.
• Validate the information within the KYC Record and CIP document to ensure completeness and accurate.
• Complete KYC Record incorporating local regulatory requirements / Global BSU Standards and policies.
• Take responsibility for KYC Record and associated documentation completion from initiation to approval.
• Maintain BSU tool current and be able to demonstrate work carried out.
• Report workflow progress to supervisor.
• Ensure KYC workflow tool is kept up to date, ensuring all mandatory fields, status and commentary reflect an accurate representation of the status at all times.
• Meet agreed daily targets for KYC Record review and completion within agreed Service Level Agreement timeframes.
• Update workflow database regularly throughout the day.
• Highlight any discrepancies to Senior Case Managers, Control Team and Section Managers.
• Escalate any negative news and high-risk cases to RM/PAM/AML Compliance department.
• Assist in departmental projects as required.
• Lead the remediation activity if any.
• Assist in departmental projects as required.
• Act as SME within the team and support new joiners.
• Manage makers team in absence of TL.
• Manage upward communication Huddle updates, escalations, issues/ concerns etc.
• Track and report time log (CMs and Case Researcher) on a daily basis.
• Monitor operational metrics required for management level reporting.
• Accurate time tracking in the PTS system.

Who Can Apply?

Qualification

• Bachelor’s degree preferably in Business/Finance, Math, Economics, Engineering, Optimization, or Law.

Certification

• ACAMS certified (an advantage).

Experience

• 1-2 years’ experience in banking, finance, or law.
• Experience in control/risk or Compliance (AML/KYC) function (an advantage).

Skills & Knowledge Desired

• Strong Negotiations skills.
• Proficient use of Microsoft Applications (Word, Excel, Access, PPT).
• Excellent written and verbal communication skills.
• Other languages an advantage like French/German/Arabic.
• Proficient use of Citi KYC applications (an advantage).
• Customer Services orientated.
• Ability to develop strong professional relationships.
• Strong research skills.
• Accuracy and strong attention to detail.
• Ability to multitask and prioritize.
• Ability to work well under pressure and tight time frames.
• MIS and metrics and efficiency analysis skills.
• Pro-active, flexible, have good organizational skills and must be team player.
• Ability to work in a dynamic environment.

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