Transguard Group is currently recruiting for a Kitchen Maintenance Solutions Administrator in Dubai who will be responsible to handle all day-to-day administrative tasks efficiently and to provide overall support to the Facilities Management, Transguard Living and Kitchen Maintenance Solutions for their successful operations and growth. To act as focal point of contact between Operations and other support services. Accountable to ensure the operational needs are furnished by following the organizational policies and procedures. This is a mid level full time role. For this role the salary ranges from 4000 AED to 8000 AED, which may be slightly negotiatable during the interview.
Duties of Kitchen Maintenance Solutions
Financial
- Ensure the contracts are created and raised in the system for necessary approval and signoff on time.
- Constant follow up with stake holders to manage the SLA.
- Handling of petty cash and reimbursement process on time along with monthly audit with petty cash float owners.
- Processing monthly and Adhoc invoices efficiently and updating the status to ensure revenue flow.
- Monthly consolidation and reporting of Time & attendance.
- Handling and coordinating with support services and FM operations on fines, deductions etc.
- Asset management of FM assets like machinery, tools etc. to reconcile with Finance registry.
Customer
- Providing hands on support to FM operations in terms of payroll, transport, concept evolution quote creations, Store request, shifting notice, ICT support tickets, allowance linking, printing asset tags etc.
- Arranging required passes like JAFZA, Airside passes etc. for staff deployment.
- Handling vehicle requests for the operations and maintaining its record.
- Build and maintain relationship with Operations and internal stakeholders.
- Timely response and update to Operations and Senior team on monthly and Adhoc variation invoices.
- Coordinate with billing team and collection team on handing over checks, receipts etc.
- Raising invoices accurately to avoid credit notes and financial impact.
Process
- Reconcile monthly stock reports and liaise with Finance.
- Raising procurement query forms and purchase requests correctly and efficiently to support operations.
- Updating legal team with necessary purchase orders and contracts.
- Updating Salesforce for supporting weekly sales meeting and presentations.
- Raising monthly and Adhoc variation invoices on Oracle and client portals without any delays and errors.
- Managing an updated monthly tracker for credit notes, monthly and Adhoc variation invoices.
- Maintaining all necessary Pos / word orders, quotes ,supporting docs related to the IFS billing in its relevant folder.
- Seeking necessarily follows up on credit note, invoice approvals etc.
- Creating NCAF (New customer approval form) in oracle as per the new mobilization and deployment.
- Creating rate master requests in oracles related to billing cycle for AMC and new contracts.
Innovation
- Proactively identify areas of improvements in managing day to day tasks.
- Provide continuous support to Admin manager and work closely with him/ her to identify areas of improvement.
- Manage additional tasks as per the business unit and organization demand.
- Review monthly invoice reports, unbilled revenue details and submit it to Senior Management.
Eligibility Requirements for Kitchen Maintenance Solutions Administrator
- Bachelor’s degree or equivalent to this.
- 2- 3 years of administration experience preferably 1 year of FM industry experience.
Skills Desired
- Ability to handle operational pressure.
- Excellent written and spoken English.
- Proficiency in MS office suite and knowledge about CAFM.
- Good aptitude to grow and learn new things quickly.
