IT Technician Transguard Group Dubai

Transguard Group is currently recruiting for an IT Technician in Dubai who be responsible to develop and maintain IT related documentation for hardware and software systems, IT related policies and procedures, and technology related workflow processes. This is a mid level full time role. For this role the salary ranges from 8000 AED to 17000 AED, which may be slightly negotiatable during the interview.

Duties of IT Technicians

• Ensures helpdesk support tickets are addressed as per incident management guidelines.
• Follows established hardware and software approval processes with Director of Admin Operations.
• Participate in the implantation of the Electronic health record, Finance & HR system, Network, Cameras (CCTV), Access Doors, Microsoft license, AMC agreement, and all servers and applications.
• Ensure that developed applications meets quality and standards, review and analyze existing applications effectiveness and efficiency.
• Implementation of global Standards in the Processes and Procedures to meet the Government Health Authority requirements and to standardize the practices.
• Co-ordination with vendors for the Management and Maintenance of Computer Hardware’s and software’s.
• IT operations maintenance plans, architectural design and close monitoring, scalability plans, security enhancements etc.
• Oversees program management for all IT-related projects that support the enterprise and identifies solutions to resolve a need identified by executive staff.

Eligibility Requirements for An IT Technician

• Bacahelors degree in IT  or related.
• Minimum 4-5 years of experience as IT Technician.
• Experience in IT Security.

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