IT Support Specialist IT Industry Dubai – 28 March 2024

  • Full time
  • Dubai, UAE
  • Posted 2 weeks ago
  • 3001-3500 AED / Month

Are you a tech-savvy problem solver with a passion for assisting others with their IT needs. It industry is currently seeking a skilled individual to join their team as an IT Support Specialist.

Responsibilities of IT Support Specialist

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware, and network connectivity
  • Troubleshoot and resolve technical problems promptly and efficiently, either remotely or on-site
  • Install, configure, and maintain computer systems, peripherals, and software applications
  • Perform routine maintenance tasks such as updates, backups, and system optimizations
  • Document all support activities, solutions, and resolutions accurately in the ticketing system
  • Collaborate with other IT team members to escalate complex issues and ensure timely resolution
  • Assist with user training and orientation on new technologies and software applications

Requirements for the role of IT Support Specialist

  • IT certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus.
  • Previous experience of 1-2 years in IT support or a related field preferred but not required.

Skills and Knowledge Desired

  • Strong knowledge of computer hardware, software, and operating systems (e.g., Windows, macOS, Linux).
  • Familiarity with networking concepts and troubleshooting (TCP/IP, DNS, DHCP, etc.).
  • Excellent problem-solving and analytical skills.
  • Effective communication and interpersonal skills.
  • Ability to prioritize tasks and work efficiently in a fast-paced environment.


  • Competitive salary or hourly wages.
  • Opportunities for professional development and career advancement.
  • Comprehensive training provided.
  • Health insurance and other benefits (if applicable).
  • Positive and collaborative work environment.

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