IT Support Assistant BFL Group Dubai

Join BFL Group as a skilled IT Support Assistant who will be responsible to provide technical support to end-users regarding hardware, software and network-related issues. Candidate will also respond to IT support tickets promptly and efficiently, ensuring timely resolution of issues.

Responsibilities of IT Support Assistant

• Installing and configuring computer hardware, software, systems, networks, printers, scanners and handheld devices, WIFI etc.
• Monitoring and maintaining computer systems and networks.
• Providing technical support across the company (this may be in person or over the phone).
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
• Repairing and replacing equipment as necessary.
• Switch configuration and trouble shooting.
• Support the roll-out of new applications.
• Set up new user accounts and profiles.
• Conducting electrical safety checks on equipment.
• Supporting the roll-out of new applications.
• Manage Backups, Email systems and Licensing renewals.
• Manage/Troubleshoot MS Teams, Office365, GMAIL, VPN and Remote Connectivity.
• Perform any other support related duty as assigned by the higher authorities.

Requirements for Role of IT Support Assistant

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 2 years experience in handling Windows Server, Network Firewalls , access points.

Skills And Knowledge Desired

• Excellent interpersonal skills.
• Good written and verbal communication.

General Ledger Manager BFL Group Dubai