IT Supervisor Accor Hotels UAE

Job Detail

Job ID 6691
Career Level Intermediate
Experience Fresh
Gender Female|Male

Job Description

Dibba Al Fujairah is presently recruiting suitably qualified and skilled candidate for the role of IT Supervisor. As a member of a multi site corporate IT team with a primary responsibility for maintaining, improving, and managing software, systems, and hardware at our York, PA facility.

Responsibilities of IT Supervisor

Proficient within desktop, systems, ERP and have excellent ability in providing team members with technical support.
Conduct root cause analysis in support of process improvements.
Analyze system hardware and software problems and provide technical solutions.
Work with team members to resolve ongoing functional issues with applications.
Responsible for in house repairs of laptop and desktop computers, servicing equipment, and inventory involved.
Provide LAN / WAN troubleshooting Data Center / Site monitoring.
Ensure technical compatibility of existing and proposed software and hardware solutions.
Responsible for team member IT orientation and training sessions.
Provide technical implementation and support for applications used.
Work closely with the IT team on various projects.

Requirements of IT Supervisor

Bachelor’s degree in information systems, computer science.
1-2 years of experience in system administration and IT user assistance in a hotel in UAE.

Skills and Knowledge Desired

Strong communication skills for discussing effective solutions and areas of improvement.
Ability to identify and evaluate system deficiencies.
Strong in Azure/O365/AD/GPO.
Ability to communicate clearly and concisely with management and end user community.
Strong knowledge of systems and networking.
Understands ticket process, workflow, and queue management.

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