IT Field Support Associate Azadea Group Dubai

AZADEA Group is a premier lifestyle retail company that owns and operates more than 40+ leading international franchise concepts across the Middle East and Africa. Currently looking to hire IT Field Support Associate in Tower, O-14 Base, Business Bay, Dubai, UAE. This is an Intermediate level full time job. And salary can range between 7000-12000 AED/month.

Responsibilities

• Initiate systems and network troubleshooting and monitoring, and replace defective components as needed.
• Support in the opening, closing and renovation phases of stores.
• Ensures technical equipment is running and being maintained properly.
• Install and configure specified software packages such as operating systems, business applications and other office tools.
• Inspect personal computer equipment, install hardware and peripheral components such as monitors, keyboards, printers and disk drivers on user’s premises.
• Provide the necessary support for the shops POS systems including any issues during the POS daily closing.
• Support and maintain the inventory machines in terms of software and hardware, and ensure proper connectivity with the servers.
• Log all the incidents and requests in the Service Desk system.

Requirements for Role of IT Field Support Associate

• A Bachelor’s degree in computer science, information technology, or a related field.
• 2+ years experience in a technical support role.

Junior Talent Acquisition Specialist Azadea Group Dubai