Inside Services Sales Representative Schneider Electric UAE

Schneider Electric is looking for an experienced Inside Service Sales Representative to help them to unlock further commercial value for their business in Dubai. The mission of the Field Services Inside Service Sales Representative is to maximize services revenue by establishing, building and nurturing relationships with assigned portfolio of Proximity Accounts. In addition to account ownership, the role can be  responsible to manage by delegation from outside sales services some tasks related to Strategic and Targeted Accounts.

Duties of Inside Services Sales Representative

• Manage assigned Accounts.
• Customer qualification and platforming.
• Research contact and identify/plan key initiatives.
• Be the Single Point of Contact for the assigned accounts.
• Develop and maintain relationship with customer.
• Answer customer questions and educate on all SE services.
• report on sale and margin of accounts.
• Build and manage FS Opportunity Pipeline.
• Analyze & qualify opportunities in BFO.
• Meet daily goal for outbound sales calls to support existing customer base and identify and pursue new opportunities with existing accounts.
• Take inbound calls and e-mails to support existing customer base and foster new points of contact and potential accounts thanks to marketing & sales campaign, FSR leads and CCC/other sales leads.
• Develop cross-selling between Line of Businesses service offer.
• Transfer new product sales opportunities to Account Managers from the BUs or Inside Sales from the country.
• Quote and close the deal for standard services offer.
• Coordinate with all the FS teams and product teams if needed, to satisfy service opportunities.
• Keep up to date the data of Installed Base of the customers.
• Document all records of customer history in BFO.
• Respond on-time and on-quality to On-demand requests from the customers.

Job Requirements For Inside Services Sales Representative

Qualification

• Bachelor’s/College Degree in Electrical/Electronics/Computer Science/Mechanical Engineering or equivalent.

Experience

• 1 to 3 years experience in IS Service Representative/Customer Care.

Skills & Knowledge Desired

• sales oriented/results oriented/daring/passionate/team player/ organized/resilient/voice is clear & understandable/engaging & enthusiastic.
• Basic to intermediate skill in MS Office products (Excel, Word, Powerpoint), BFO.
• Familiarity with Schneider Electric products and services.
• Familiarity with phone, Internet, e-mail systems and social media.
• Verbal and written communication skills.
• Able to prioritize and manage multiple tasks and build customer relationships.
• Successfully complete assigned training paths and successfully engage in technical sales conversations.
• Language skills: must be English Speaking.

Job ID

• 62515

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