In Room Dining Captain Anantara Hotels & Resorts

Qasr Al Sarab Desert Resort by Anantara is looking to hire suitably skilled and devoted candidate for role of In Room Dining Captain. The opening of Resort is scheduled this month, so this vacancy has been posted by the hotel for desirous applicants to hurriedly apply and make use of this fleeting opportunity.

• To promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on Team Member satisfaction and delivery of prompt, courteous service.
• Prompt and courteous delivery of all orders, maintaining a positive image through each guest contact and through cleanliness of guest areas.
• Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants and Room Service orders
• During the shift, ensure that guests are satisfied by assisting with serving, seating, and communication with the kitchen, and by striving to speak to all guests.
• Assist in maintaining a highly motivated and well-trained staff
• Open and close shifts in accordance with the Manager’s Checklist.
• Train, maintain, and enforce all Anantara Service Standards
• Properly execute revenue and check control procedures on shift
• Maintain a safe and sanitary work environment for all Associates and guests.
• Be on the floor during the entire meal period and ensure adequate coverage.
• Assist any team member in his/her job performance, when required, to ensure guest satisfaction.  Assist in implementing an effective training program for new and current associates
• Encourage problem-solving by team members through proper training and empowerment, to ensure guest satisfaction.
• Establish effective communication with team members to gain their trust and respect through his/her hard work.  Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Anantara’s Guarantee of Fair Treatment Policy.

Eligibility Requirements

The requirements of In Room Dining Captain are as under:

• High School diploma or equivalent
• 1-2 years of experience in the related field.

Villa Host Anantara Hotels & Resorts

Restaurant Manager Anantara Hotels & Resorts

Demi Chef de Partie Anantara Hotels & Resorts

Tagged as: Captain