HRIS Anaylst Serco Dubai

Serco is looking for a HRIS Anaylst to support HR Information Systems Team. The successful candidate will be responsible for the testing of HR system and process changes, assessing and coordinating change requests and providing support to HR systems, data, OM related project and ensuring the HR systems and processes are aligned with Serco global standards as well as meeting the legislative, business and technical needs of the business in the Middle East region. This role is part of the HR Team and will be based at their corporate office in Dubai. This is a mid level full time role. For this position salary can range between 8000 to 15000 AED/month. Requisition ID for this vacancy is 293510. 

Responsibilities of A HRIS Anaylst

• Develop through the role an in-depth level of understanding of:HR Business processes and SAP HCM, SuccessFactors, Appian, Spinifex, Concur and HR Technology capability in order to provide a quality service to the business.
• ME payroll, My HR systems, Open Text, SF Recruitment, SF LMS, and any other solution that will be rolled out from time to time.
• Should have a good understanding of HR, payroll, recruitment and learning processes and their impact on HR systems.
• Provide hands on, robust testing service for process and system changes, documenting results and highlighting risks.
• Provide status updates to project teams.
• Support the maintenance of a system change plan which forecasts change freezes and upgrades.
• Coordinate between the Corporate Applications team (CA), Corporate Directory team, SAP Finance team and My HR on BAU, projects and initiatives.
• Update HR system DAM on a regular basis to ensure smooth workflow of system processes.
• Maintain robust system and process documentation and maintain comprehensive PIF documentation (including costs, updates etc.).
• Develop functional specifications for changes and developments.
• Supporting HRIS and Offshore delivery teams on best practice and continuous improvement.
• Work closely other members of the HR Technology, Operations and Analytics Team to fully understand end to end processes and system. implementation/enhancement and reporting functionalities to enable continuous improvement of systems and processes.
• Provide level 2 system support to the business by resolving more complex tickets/user issues within agreed timeframes and service level agreements.
• Provide training logistics, collateral and coordination as required, including for new contracts and countries.

Eligibility Requirements

The eligibility requirements for role of a HRIS Anaylst are as under:

• Relevant degree with Human Resources or Business Management (or equivalent)
• A minimum of 3 years of experience in a corporate HR environment, with exposure to SAP HCM and SuccessFactors systems and governance to include policy/procedure development.
• Appian, SAP HCM Payroll, SuccessFactors LMS, Recruitment – experience in these areas is necessary.
• Strong all round experience of SAP HCM.
• Generalist HR knowledge.
• Advanced Excel Skills.
• Excellent analytical and problem-solving skills.

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