Housekeeping Team Leader Jumeirah Resorts UAE

  • Full time
  • Dubai, UAE
  • Posted 6 months ago
  • 3000-6000 AED / Month

An opportunity has arisen for a Team Leader to join Housekeeping Department in Jumeirah Living World Trade Center Residence. The hotel published this job on December 21, 2023. Candidates desirous for this role should submit their resume to begin with the application process.

Responsibilities of Housekeeping Team Leader

  • Reports for duty punctually wearing the correct uniform and name badge at all times.
  •  Provides courteous and professional service at all times.
  •  Liaises and cooperate with front office to ensure all areas are ready as per the needs of the department.
  • Liaises with banqueting and the food and beverage department in order to ensure all areas are ready as per the needs of the department.
  • Is constantly aware of the room status to obtain maximum vacant rooms for sale.
  • Liaise and cooperate with the engineering department for all maintenance repairs to be done in the various areas.
  • Completes daily checks of all guest rooms on allocated section and report discrepancies found.
  • Ensures to check and refill mini bars daily. Checks VIP rooms prior to guest arrival and thereafter daily to ensure that the standard is maintain for the duration of the guest stay.
  • Ensures that pantries are properly stock with linen, guest supplies, cleaning supplies according to the established par stock.
  • Ensures all deep cleaning programs are carry out as per set schedules.
  • Ensures that plants and flowers are looking fresh and in good condition and to inform the florist of any touch ups that need to be done.
  • Understands and adheres to all fire safety procedures.
  • Carries out other duties assigned by the Executive Housekeeper/ Assistant Housekeeping Manager.
  • Is aware of the company’s Quality Policy, Vision, Mission Statement, Guiding Principles and Hallmarks and ensures that these are put into practice in our daily work activities.
  • Communicate new or amend procedures to relevant departments/ colleagues in a timely manner.
  • Control department forms and records according to the Jumeirah standards for Document Control.
  • Adheres to Departmental Performance Plan.

Requirements of Housekeeping Team Leader

The requirements of Housekeeping Team Leader are as under:

  • High School Diploma or equivalent or certification/diploma in hospitality.
  •  1-2 years of previous experience in similar role or capacity.

Skills and Knowledge Desired

  • Handling guest complaints at highest service levels.
  •  Problem solving and follow up abilities.
  •  Excellent listening skills.

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