Job Detail
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Job ID 10398
- Career Level Intermediate
- Experience Fresh
- Gender Female|Male
Job Description
As a Housekeeping Team Leader, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. There is no gender restriction for this job, both males and females can apply for this job.
Responsibilities of Housekeeping Team Leader
- Allocate work duties to Team Members.
- Perform routine inspections of all check out rooms and spot checks of all occupied rooms.
- Report and follow up on any maintenance defects or other issues.
- Inspect, routinely, service areas, store rooms and corridors.
- Schedule and supervise deep cleaning and any other projects.
- Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required.
- Manage, efficiently, stock control and the maintenance of equipment.
- Provide excellent Guest service, including VIP and other special requirements.
- Ensure the adherence to hotel brand standards at all times.
Requirements of Housekeeping Team Leader
- Ideally with a relevant degree or diploma in Hospitality or Tourism management.
- 1-2 years previous experience in a Housekeeping supervisory role.
Skills and Knowledge Desired
- Strong organizational and analytic skills.
- An attention to details.
- Strong communication skills.
- A successful track record of managing a team.
- A passion for delivering exceptional levels of guest service.
- Proficiency, preferred, with computers and computer programs, including Microsoft Office.
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