Housekeeping Team Leader Accor Hotels UAE

Rixos The Palm Hotel & Suites is presently hiring suitably skillful and experienced candidate for the job role of Housekeeping Team Leader. The selected candidate is responsible for providing excellent guest service and maintain overall efficiency of set standards for the Housekeeping function.

Responsibilities of Housekeeping

•  To attend and handle all guest requests received for internal services, as per the hotel standards and procedures.
• Conducts daily briefing for Room Attendants
• Conducts daily inspection of employee grooming.
• Inspects all guest rooms, corridors and pantries on a daily basis to ensure highest standard of cleanliness.
• Conducts on the job training for all Room Attendants.
• Maintains effective employee relations.
• Checks and maintains equipment and machines used.
• Prepares job orders and co-ordinate with Engineering for follow up.
• Ensure special attention given to VIP rooms.
• Report any sick, irregular guest, and any stranger on guest corridors to the Housekeeper, Security Office immediately.
• Proper handover and take over of the incoming and out going shifts to be handled well.
• Report all Lost & Found items to Housekeeping.
• Prepare discrepancy report for the front office.
• Prepare inventory for room linen.
• Notify Housekeeper any damage caused by guest.
• Check and follow all maintenance report If the work is incomplete.
• Waters and changes all flowers as per schedule requirement.
• Ensures that all flower arrangements look pleasant before the delivery to the rooms.
• While inspecting guest rooms and other area there should be eye for detail.
• To respect key handling procedures.

Requirements of Housekeeping Team Leader

The requirements of Housekeeping Team Leader are as under:

• Minimum High school diploma or equivalent.
• Training or certification programs related to housekeeping, laundry operations or hospitality management.
• Minimum of 2-3 years’ experience in 5 hotel.
• Experience in the GCC and/or Middle East Region is a plus.

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