Housekeeping Supervisor Al Mirfa Edge by Rotana Abu Dhabi

Rotana Hotel & Resorts

As a Housekeeping Supervisor you are responsible to supervise the team of Housekeeping Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified.

Responsibilities of Housekeeping Supervisor

  • Prepare Housekeeping Attendants job assignments.
  • Issue keys and supplies to Housekeeping Attendants.
  • Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action.
  • Attend daily meetings and receive special instructions.
  • Receive check-outs before reporting them as vacant.
  • Receive special requests from guests and carry them out.
  • Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported.
  • Fill out report and hand over found articles to the lost and found department.
  • Supervise cleaning of guest rooms, corridors and stairwells.
  • Train and assist Housekeeping Attendants and advise Superior about performance.
  • Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained.

Requirements of Housekeeping Supervisor

  • You should ideally have a diploma or vocational training hospitality.
  • 2+ years previous supervisory experiences within the Housekeeping Department of a hotel.
  • Previous experiences with Opera is an advantage.

Skills & Knowledge Desired

  • Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials.
  • The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details.
  • You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike.

Key Competencies

  • Understanding hotel operations.
  • Effective communication.
  • Planning for business.
  • Supervising people.
  • Understanding differences.
  • Supervising operations.
  • Teamwork.
  • Adaptability.
  • Customer focus.
  • Drive for results.

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