Job Description
Accor Hotels is looking to hire suitably skilled and devoted candidate for role of Housekeeping Supervisor. The role holder is responsible to lead and supervise the housekeeping team, ensuring all rooms and public areas meet Accor Hotels’ high cleanliness and hygiene standards in the UAE.
Responsibilities of Housekeeping Supervisor
- Consistently offer professional, friendly and engaging service.
- Lead and supervise the day to day operation of the department to ensure service standards are followed.
- Handle Guest concerns and react quickly, logging and notifying the proper areas.
- Actively participate in daily briefing, daily warm up and department meetings.
- Ensure Room Attendants are informed daily about priorities in their section.
- Follow departmental policies and procedures.
- Report necessary maintenance items.
- Follow all safety and sanitation policies.
- Other duties as assigned.
Requirements of Housekeeping Supervisor
- High school diploma or equivalent preferred.
- Minimum 1 year experience in a supervisory capacity in a hotel Housekeeping environment preferred.
- Experience with Hotel Property Management System, Micros-Fidelio desirable.
Skills and Knowledge Desired
- Proficient in English (verbal & written) essential.
- Proven training skills.
- Proactive with a meticulous eye for detail.
- Strong organizational, supervisory and communication skills.
- Able to convey information and ideas clearly.
- Ability to evaluate and select among alternative courses of action quickly and accurately.
- Work well in stressful, high-pressure situations.
- Effective at listening to, understanding, and clarifying the concern.s and issues raised by coworkers and Guests.
- Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision.
Housekeeping Supervisor Accor Hotels UAE
