Job Description
Grand Mercure Hotel and Residences Dubai is currently seeking suitable candidate for position of Housekeeping Supervisor. This vacancy was announced by the hotel on December 22, 2023. Candidates desirous for this role should submit their resume to begin with the application process.
Responsibilities of Housekeeping Supervisor
- Ensure attention to detail and the highest standards for overall cleanliness
- Inspect rooms in line with brand standards
- Ownership of individual sections and maintenance of rooms cleanliness. Reporting any issues in rooms pertaining to Engineering
- Ensure high morale and productivity levels through training, development and ongoing communication. Including performance reviews and corrective action and counseling sessions
- Coach employees and support an environment of teamwork and recognition by leading by example
- Suggest and implement ideas to improve service delivery by streamlining procedures and combining resources to remove obstacles
- Building strong relationships with all departments, in particular Engineering, Front Office, and Food & Beverage
- Actively participate hotel’s environmental program and department specific initiatives in working towards sustainable operations
- Health & Safety conscious and actively involved in maintaining a safe work environment. Ensure all Health & Safety standards are met, procedures followed, and colleagues have the correct knowledge and tools to work safely
- Actively support and participate in Housekeeping and hotel vision objectives
- Upholds the highest standard of internal and external customer service at all times
- Assisting in making up rooms when needed.
Requirements of Housekeeping Supervisor
The requirements of Housekeeping Supervisor are as under:
- Training or certification programs related to housekeeping, laundry operations or hospitality management.
- With at least 1-2 years relevant work experience in a hotel
Skills and Knowledge Desired
- Ability to anticipate and focus attention on guest needs, being professional and welcoming.
- Excellent organizational skills and time management.
- Ability to work under pressure.
- Positive attitude.
Cluster Nurse Accor Hotels UAE
