Housekeeping Manager Mövenpick Jumeirah Lakes Towers

Housekeeping Manager Mövenpick Jumeirah Lakes Towers is responsible to oversee and ensure the highest standards of cleanliness, guest satisfaction, and operational efficiency in housekeeping services. The hotel published this job on February 23, 2024.

Responsibilities of Housekeeping Manager

• Assist in the administration and management of the Housekeeping operation.
• Ensure the highest levels of guest service through the application of all our hotels and its Core standards and standard operating policies.
• Conduct regular inspections of guest rooms and residence public areas.
• Responsible to train supervisors and fulfill training role in the absence of the trainer.
• Handle guest complaints and follow through on required actions.
• Manages supervisors and ensures productive, proactive work ethic is maintained and illustrated to staff at all times.
• Conducts all room inspections, prior to inspection by Rooms Division Manager.
• Involvement in special projects associated within the housekeeping scope of responsibilities.
• Ensure lost and found procedures are followed through accurately and consistently.
• Maintain a close working relationship with the Engineering and Front Office departments.

What You’ll Do More?

• Ensure the highest standards of cleanliness, maintenance and safety are achieved in the department and throughout the hotel.
• Ensure a progressive environment is create and maintain that affords employees the opportunities for job fulfillment within our hotels.
• Assist in maximizing hotel profitability by properly managing expenses, labor and other material resources.
• To be health & safety conscious and actively involved in maintaining a safe work environment.
• Organizes and ensures accuracy of regular inventories and analysis of losses.
• To assist in scheduling & planning of departmental rosters, departmental orientation colleagues and training schedules.
• Understands and is aware of all fire and safety procedures as well as occupational health and safety.
• To spot-check staff areas for cleanliness.
• Must be able to work well under pressure in a fast paced and constantly changing environment.
• Highly organized, career and result oriented with the ability to be flexible with hours, days of assignment and additional duties.
• Liaise for all external contractors, auditing their services regularly and ensuring their standards meet Movenpick Hotel standards.
• Other duties as assigned by the Rooms Division Manager.
• Manage Movenpick Services and ensure all the requests of residents are handel in a timely and efficient manner.
• Ensure measures and initiate are taken to meet Movenpick Services targets.

Requirements of Housekeeping Manager

• Bachelors degree in hospitality management.
• Minimum 3 years of experience in a supervisory capacity in a hotel environment.
• Minimum 5 years of experience in Hotel Housekeeping department.

Skills and Knowledge Desired

• Proven training skills.
• Computer literacy a must, with a strong knowledge of Word, Excel and Outlook.
• Experience with Hotel PMS, Opera desirable.
• Must be proactive with a meticulous eye for detail.
• Strong organizational, supervisory and communication skills.
• Dynamic, energetic, creative and thrives under pressure.
• Fluency in English (verbal & written) essential.

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Tagged as: Housekeeping Manager