Housekeeping Coordinator Kerzner International

Bab Al Shams Desert Resort is presently recruiting suitably qualified and skilled candidate for the role of Housekeeping Coordinator. The selected candidate is responsible for maintaining communication between Housekeeping and other departments such as Front Office, Engineering, Call center… In addition, the Office coordinator is in charge of preparing all the attendants, and team leaders’ work assignments and ensuring the daily turnover of all guest rooms. She/he must demonstrate genuine concern for Guests while ensuring friendly, safe, efficient, and professional service. To consistently exceed Guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.

Responsibilities of Housekeeping Coordinator

• To report for duty punctually wear the correct uniform and always have a nametag.
• Always provides a courteous and professional service to internal and external guests using their names.
• Adhere to the company’s standards regarding dress and appearance.
• Always maintains a high standard of personal appearance and hygiene.
• To attend daily briefings in the Housekeeping Office conducted by the HK in charge.
• To collect Reports from the Housekeeping office & return them at the end of the shift. To ensure that you sign out and in for the keys.
• Develop a positive working relationship with all colleagues and other departments to facilitate a team-oriented atmosphere.
• Maintain safe work practices as per the Health and Safety.
• To run various status reports to prepare room assignments.
• Review logbooks for special requests and instructions.
• To answer the phone and log all messages.
• Maintain good working relationships with your own colleagues, superiors & other departments.
• Supports staff needs in other Divisions based on the hotel priorities and anticipated business levels.
• Ensures that the par stocks for all operating equipment, supplies, and inventory items, and to ensure that the place of work is adequately equipped.
• Monitors operating supplies and reduces spoilage, breakage, and wastage.
• Execute other tasks as required and participate in the multi-skilling philosophy of the department.
• To respond to any changes in the housekeeping function as dictated by the Industry, Company or Hotel.

What You’ll Do More?

• The above Job Description identifies the key areas of responsibility of the position and is not an all-encompassing description of duties and tasks.
• The Job Description may be subject to review from time to time.
• The employee will be required to perform similar duties or tasks in any area of the hotel as may be designated by Management from time to time.
• The employee will be required to attend training courses as required and continually strive for the improvement of their own knowledge and skills.
• Be fully familiar with the Opera system.
• To maintain filing systems.
• Keep close contact with Engineering with reference to maintenance repair and out-of-order rooms.
• To inform security of any emergency brought to Housekeeping’s attention.
• Prepare and monitor room status reports for possible discrepancies.
• To update room status whenever required.
• To take note of “In-house V.I.P.s” and arriving “V.I.P.s” and have them inspected to hotel standards.
• To be flexible within your job and to be able to fulfill any other duties that you may be asked to perform.

Requirements of Housekeeping Coordinator

The requirements of Housekeeping Coordinator are as under:

• Completed High School (essential).
• A diploma would be highly preferable.
• Hotel & Hospitality Management Graduate.
• At least 3 years experience in an administrator or secretarial role (desirable), preferably in a 5* Hotel.

Skills and Knowledge Desired

• Computer literacy in Microsoft Office to include – Word / Excel / PowerPoint (Essential)
• Organized and disciplined, dedicated, and loyal (essential)
• Friendly, pleasant, and easy to be around (essential)
• Work effectively under pressure to meet deadlines (essential)
• Expertise in written and Spoken English (essential)
• High level of telephone skills (essential)
• Willing to take personal responsibility for own performance.

Bell Attendant Kerzner International

Assistant Event Manager Kerzner International Dubai UAE

Administrative Assistant Sales Kerzner International UAE