Housekeeping Attendant DoubleTree By Hilton Fujairah City

A Housekeeping Attendant with machines knowledge will support all Housekeeping and Laundry with guest requests analyzing each request  and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an
exceptional experience for Guests.

Responsibilities of Housekeeping Attendant

• Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards.
• Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work.
• Provide excellent guest service.
• Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision .
• Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output input and output uniform and linen, among others.
• Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time.
• Request flowers for special occasions (marriage, death, maternity …).
• Besides providing embroidery for special linen.
• Control makes monthly Lost and Found and donations.
• Check the uniforms and send for c leaning and / or repair.
• Coordinates and controls all traffic of documents and people within the department. Does releases linen of Laundry daily.
• Makes daily guest clothing release of guests that use the laundry service.
• Makes monthly closing of Laundry expenses and provision of same.
• Replaces (a) Laundry Attendant in case of holidays, days off or absences.

Requirements of Housekeeping Attendant

• Diploma /certification or training in housekeeping.
• 1-2 years previous experience in Laundry.

Skills and Knowledge Desired

• Good interpersonal skills.
• Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office.
• Committed to delivering a high level of customer service.
• Excellent standards of clean.
• Ability to work in a team.
• Excellent attention to detai.l
• Positive Attitude.
• Planning and organizing.
• Good oral and written communication.

Housekeeping Attendant Atlantis Resorts Dubai

Security Shift Leader DoubleTree By Hilton Resort  Ras Al-Khaimah

Tagged as: Housekeeping Attendant