Housekeeping Attendant DoubleTree By Hilton Dubai  

  • Full time
  • Dubai, UAE
  • Posted 3 weeks ago
  • 3000-6000 AED / Month

As Housekeeping Attendant at DoubleTree By Hilton Dubai M Square Hotel & Residences, you will support all Housekeeping and Laundry team for all aspects by delegating the day-to-day activities Housekeeping and Laundry within the hotel.

Responsibilities of Housekeeping Attendant

  • Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards.
  • Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work.
  • Provide excellent guest service.
  • Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision.
  • Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output input and output uniform and linen, among others.
  • Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time.
  • Request flowers for special occasions (marriage, death, maternity …). Besides providing embroidery for special linen (wedding and pampering).
  • Control makes monthly Lost and Found and donations.
  • Check the uniforms and send for c leaning and / or repair.
  • Coordinates and controls all traffic of documents and people within the department.
  • Does releases linen of Laundry daily.
  • Makes daily guest clothing release of guests that use the laundry service.
  • Makes monthly closing of Laundry expenses and provision of same.
  • Replaces (a) Laundry Attendant in case of holidays, days off or absences.

Requirements of Housekeeping Attendant

  • Diploma/certification or training in housekeeping.
  • 2 years previous experience in Housekeeping.

Skills and Knowledge Desired

  • Planning and organizing.
  • Good oral and written communication.
  • Good interpersonal skills.
  • Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office.
  • Ability to work in a team.
  • Excellent attention to detail.
  • Positive Attitude.
  • Committed to delivering a high level of customer service.
  • Excellent standards of clean.

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