Housekeeping Attendant Accor Hotels UAE

Raffles The Palm is presently accepting applications from suitable candidate for the job role of Housekeeping Attendant. The role holder is responsible to maintain cleanliness and orderliness in guest rooms and public areas, ensuring the highest standards of hygiene and providing an exceptional guest experience at Accor Hotels UAE. Candidates desirous for this role should submit their resume to begin with the application process.

Responsibilities of Housekeeping Attendant

• Cleans and maintains areas of responsibility according to set standards and procedures.
• Replenish guest supplies.
• Ensure guests requests are promptly and courteously met.
• Report damage or malfunction in hotel rooms/areas to Supervisor.
• Maintain equipment in a proper state of cleanliness and repair.
• Maintain a section room report as well as a daily productivity report.
• Attend daily briefings with supervisor and takes on daily assigned tasks.
• Reports lost and found articles to the housekeeping office immediately
• Handle guest complaints, reporting them to Supervisor immediately.
• Report unusual behaviour/activities in guestroom, floors/ public areas to Supervisor.
• Record room status in allocated section accurately.
• Comply with hotel’s health, safety and hygiene policy
• Adhere to personnel grooming and hygiene standards.
• Attend meetings and training sessions as required.
• Carry out valet services when required (e.g. delivery of linen, processing laundry orders).
• Fully understands the difference in guest levels (VIPs) and Room Categories.
• Must adhere to all Lost and Found procedures.
• Proper follow up of HK SOPs.
• Must comply with all fire evacuation procedures and first aid trainings.
• Must comply with Raffles grooming standards.
• To attend proper trainings and have best conduct at work.

Requirements of Housekeeping Attendant

• Secondary education.
• Minimum 2 years experience in a similar capacity in a luxury hotel environment

Skills and Knowledge Desired

• Good organizational skills.
• Good level of engagement with guests.
• Good knowledge of Housekeeping Operations.
• Good Housekeeping knowledge.

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Tagged as: Attendant