Job Description
Grand Mercure Hotel and Residences Dubai Airport is currently seeking suitable candidate for position of Housekeeping Attendant. The role holder is responsible to maintain the cleanliness and orderliness of hotel rooms and public areas, ensuring a high standard of hygiene and providing a comfortable and visually appealing environment for guests.
Responsibilities of Housekeeping Attendant
- Live and support Accor’s vision, ambition and purpose.
- Deliver highest quality service to exceed guest expectations.
- Comply and promote Accor Live Limitless (ALL) Loyalty programme to guests.
- Maintain safe and healthy work environment by following fire, health and safety standards at all times for self, colleagues and guests.
- Very attentive to personal hygiene and grooming.
- Develop yourself by attending all trainings required in your department and hotel.
- Receive the daily assignment sheet from the Housekeeping office.
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
- Ensure that rooms are regularly cleaned according to the hotel procedures.
- Follow the health and safety rules.
- Proper stock of guest amenities, cleaning supplies, mini bar, clean linen are arranged well on the trolley before starting the work.
- Respond to guests’ complaints in a positive way and keep the guests satisfied
- Dust furnishings and walls and remove marks from them
- Carry out floor care duties in hallway and guest rooms, and vacuum carpets
Requirements of Housekeeping Attendant
- Preferably with a diploma from a recognized hotel school or minimum high school (senior secondary or higher secondary) certification.
- Should have minimum one to two years’ experience in an international hotel chain, of which a minimum of one year in a commercial Hotel that operates full-fledged laundry or in a similar position.
Skills Desired
- Should possess knowledge of English written, spoken and oral communication.
- Excellent Problem solving skills.
- Good time management skills.
Housekeeping Attendant Accor Hotels UAE
