Khaleej Times
The Hotels/Restaurant industry in Dubai is currently seeking qualified individuals to fill the role of Hotel Receptionist. The ideal candidate will have excellent communication skills and a passion for providing exceptional service to guests.
Responsibilities of Hotel Receptionist
- Greet and welcome guests as they arrive at the hotel.
- Check guests in and out of the hotel, ensuring that all necessary information is collected and recorded accurately.
- Answer phone calls and respond to emails and messages from guests.
- Assist guests with inquiries and provide information about hotel amenities and services.
- Maintain a clean and organized front desk area.
- Assist with administrative tasks, including filing, faxing, and photocopying.
- Assist with guest requests and complaints, ensuring that they are resolved in a timely and professional manner.
Requirements of Hotel Receptionist
The requirements for the said job are as following.
- High school diploma or equivalent.
- Minimum of 1 year of experience in a customer service role, preferably in a hotel setting.
Skills and Knowledge Desired
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office and hotel management software.
Front Desk Receptionist Hotels/Restaurant Industry Dubai
