Hostess Conrad Hilton Dubai

As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings.

Responsibilities of Hostess

• Manage guest queries in a friendly, timely, and efficient manner.
• Ensure knowledge of menu and all products.
• Follow correct reporting procedures if faced with issues.
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene.
• Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay.
• Has a good knowledge of the restaurant’s sitting arrangements.
• Comply with hotel security, fire regulations and all health and safety legislation.

Requirements of Hostess

• Degree in hospitality.
• 2+ years experience in Food and Beverage department and/or industry.
• Previous experience of cash handling is a plus.

Skills and Knowledge Desired

• Positive attitude.
• Good communication skills.
• Committed to delivering high levels of customer service.
• Excellent grooming standards.
• Flexibility to respond to a range of different work situations.
• Ability to work on your own or in teams.
• Knowledge of food hygiene regulations.
• Knowledge of wines and F&B drinks.

Hostess Adecco Dubai

Commercial Director Conrad Hilton Abu Dhabi Etihad Towers 

Tagged as: Host/Hostess