Hostess Conrad Hilton Dubai
Full time @Four Seasons posted 10 months ago Shortlist Email JobJob Detail
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Job ID 10969
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Career Level Fresh
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Experience Fresh
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Gender Female|Male
Job Description
As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings.
Responsibilities of Hostess
- Manage guest queries in a friendly, timely, and efficient manner.
- Ensure knowledge of menu and all products.
- Follow correct reporting procedures if faced with issues.
- Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene.
- Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay.
- Has a good knowledge of the restaurant’s sitting arrangements.
- Comply with hotel security, fire regulations and all health and safety legislation.
Requirements of Hostess
- Degree in hospitality.
- 2+ years experience in Food and Beverage department and/or industry.
- Previous experience of cash handling is a plus.
Skills and Knowledge Desired
- Positive attitude.
- Good communication skills.
- Committed to delivering high levels of customer service.
- Excellent grooming standards.
- Flexibility to respond to a range of different work situations.
- Ability to work on your own or in teams.
- Knowledge of food hygiene regulations.
- Knowledge of wines and F&B drinks.
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