Hostess Waldorf Astoria Dubai International Financial Centre

Waldorf Astoria Dubai International Financial Centre is presently accepting applications from suitable candidate for the job role of Hostess. The selected candidate is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.

Responsibilities of Hostess

• Manage guest queries in a friendly, timely, and efficient manner.
• Ensure knowledge of menu and all products.
• Follow correct reporting procedures if faced with issues.
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene.
• Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay.
• Has a good knowledge of the restaurant’s sitting arrangements.
• Comply with hotel security, fire regulations and all health and safety legislation.

Requirements of Hostess

The requirements of Hostess are as under:

• Minimum high school diploma or equivalent.
• Previous experience of at least 1 year as Hostess in a Luxury environment.

Skills and Knowledge Desired

• Smily attitude
• Excellent communication skills (oral and Written).
• Committed to delivering high levels of customer service.
• Excellent grooming standards.
• Flexibility to respond to a range of different work situations.
• Ability to work on your own or in teams.

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