Hotels/Restaurant industry is looking for a skilled Head Waiter to take orders and deliver food and beverages to their customers. The responsibility of job holder is to provide exceptional customer service and ensure an enjoyable dining experience for guests. khaleej Times has published this job on February 1, 2024 and is open to receive applications from the interested candidates.

Responsibilities of Head Waiter

• Supervise and lead the front of house staff.
• Ensure smooth service operations during shifts.
• Train and mentor waitstaff on service standards.
• Manage reservations and seating arrangements.
• Address customer inquiries and concerns promptly.
• Making menu recommendations, answering questions and sharing additional information with restaurant patrons.
• Inform customers about the day’s specials.
• Offer menu recommendations upon request.
• Up sell additional products when appropriate.

Requirements of Head Waiter

• High school diploma or equavalent.
• Proven work experience of 1-2 years as a waiter/waitress in a supervisory role.

Skills and Knowledge Desired

• Excellent communication and customer service skills.
  
• Ability to handle high pressure situations.
  
• Knowledge of POS systems and restaurant protocols.

Benefits

• Competitive salary with tips.
• Staff meals and discounts.
• Opportunities for career advancement.
• Good time management skills.
• Adaptability skills.
• Ability to work under pressure.
• Positive attitude.

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