Head Waiter Hotels/Restaurant Industry Dubai

Hotels/Restaurant industry are looking for a dynamic and customer focused Head Waiter to lead their front of house team. The ideal candidate will have a passion for hospitality, excellent leadership skills, and a strong attention to detail. As a job holder, you will be responsible for ensuring that their guests receive exceptional service and that their restaurant operates smoothly and efficiently.

Responsibilities of Head Waiter

• Provide exceptional service to guests, including taking orders, serving food and beverages, and addressing any guest concerns or inquiries
• Supervise and coordinate the activities of the front of house staff, including wait staff, hosts/hostesses, and bussers
• Train new employees and provide ongoing coaching and development to existing staff
• Create and maintain a positive and professional work environment
• Monitor dining room operations and make adjustments as needed to ensure guest satisfaction and maximize efficiency
• Collaborate with the kitchen and bar staff to ensure smooth communication and timely service
• Handle guest feedback and resolve any issues or complaints in a prompt and courteous manner
• Maintain cleanliness and organization in the dining area, including overseeing table setups and ensuring adherence to sanitation and safety guidelines

Requirements of Head Waiter

• Food safety certification (e.g., ServSafe) preferred
• Experience of 1-2 years in relevant role.

Skills and Knowledge Desired

• Excellent communication and interpersonal skills
• Strong leadership and organizational abilities
• Ability to multitask and work well under pressure in a fast-paced environment
• Knowledge of food and beverage service techniques and standards
• Familiarity with POS systems and restaurant management software
• Flexibility to work evenings, weekends, and holidays as needed

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Tagged as: Khaleej times jobs, Waiter