Head Waiter Conrad Hilton Dubai

As a Head Waiter for Conrad Dubai, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Head Waiter will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved.

Responsibilities of Head Waiter

• Supervise Food and Beverage Outlet operations.
• Communicate and delegate tasks to the team.
• Ensure compliance of brand standards.
• Manage guest queries in a timely and efficient manner.
• Represent needs of the team.
• Assist Food and Beverage management with achieving financial targets.
• Assist Food and Beverage management with training and development of team members.
• Assist with annual and mid-year appraisals with team members under your responsibility.
• Comply with hotel security, fire regulations and all health and safety legislation
• Be environmentally aware.
• Assist other departments wherever necessary and maintain good working relationships.

Requirements of Head Waiter

• Diploma/ certification or training in hospitality.
• 2+ years previous Food and Beverage experience.
• Previous experience in supervising and/or delegation is a plus.

Skills and Knowledge Desired

• Committed to delivering high levels of customer service.
• Positive attitude.
• Good communication skills.
• Flexibility to respond to a range of different work situations.

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