Khaleej times

https://www.khaleejtimes.com/

Retailing industry is actively seeking a detail oriented and customer focused individual for the role of Head Cashier. This job was published on Khaleej times on 30 January, 2024. The job holder will oversee the cash handling operations, supervise cashier staff, and ensure excellent customer service at the checkout counters. If you have strong leadership skills, a background in retail or cashiering, and a commitment to providing a positive shopping experience, we encourage you to apply.

Responsibilities of Head Cashier

Oversee the daily operations of the cash registers and checkout areas
Supervise and train cashier staff on proper cash handling procedures, customer service standards, and store policies
Assign tasks and responsibilities to cashier staff and monitor their performance and productivity
Ensure cashiers are accurately processing transactions, handling returns, and resolving customer issues in a timely and professional manner
Balance cash drawers and reconcile receipts at the end of each shift, ensuring accuracy and compliance with company policies
Handle customer inquiries, complaints, and escalations effectively and escalate issues to management as needed
Maintain cleanliness and organization at the checkout counters and surrounding areas
Monitor inventory levels of cash, coins, and other payment instruments and request replenishment as needed
Collaborate with the store management team to implement process improvements and enhance customer satisfaction

Requirements of Head Cashier

High school diploma or equivalent; additional education or training in retail management is a plus
Previous experience of 1 – 2 Years as a cashier or in a similar retail position, with at least 1 years in a supervisory role preferred

Skills & Knowledge Desired

Strong leadership and interpersonal skills
Excellent communication and customer service abilities
Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously
Proficiency in cash handling procedures and basic math skills
Attention to detail and accuracy in handling financial transactions
Flexibility to work evenings, weekends, and holidays as needed