Head Bartender at SLS Dubai Hotel and Residences Accor is responsible to lead the bar team to deliver exceptional service and create memorable experiences for guests. This is full time role and it was announced by the hotel on February 21, 2024.

Responsibilities of Head Bartender

• Read daily events to be aware of any VIP arrivals.
• Must have a complete working knowledge of bar items, ingredients and preparation.
• Ensure all details of service are performed properly for every guest.
• To understand and adhere to Food & Beverage Department Standard Operating Procedures.
• Change ashtrays, serve cigarettes and wipe down bar area.
• Carry trays, bus and reset tables with linen, china, glass and silver.
• Ascertain guest satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved.
• When possible greet regular guests by name and note and serve preferences accordingly.
• Professionally set up bar at the start of opening, including liquor, icing, glassware, juices and garnishes.
• Process drink orders in proper calling order both from guests directly and from service staff, checking for correct order and managing billing quickly and efficiently.

What You’ll Do More?

• Make all cocktails in accordance with Hotel’s standard beverage manual.
• Receive and check liquor against previous shift’s requisitions.
• Attempt to limit problems and liability related to customers’ excessive drinking.
• Serve snacks or food items to customers seated at the bar.
• Organize requisition, pick up and verification for F&B items used in the bar areas.
• Ensure that the bar is fully stocked and all side opening and closing duties are completed.
• Slice and pit fruit for garnishing drinks.
• Arrange bottles and glasses to make attractive displays.
• Keep the bar area neat and tidy at all times, regularly clearing dishes and glassware.
• Manage security in the work area, and at no time to leave the bar area unless properly relieved by a colleague.
• Assist with cleanup mopping floors, removal of cans and bottles, general cleaning of rails and counters, removal of melting ice in bins.
• Maintain complete knowledge of al F&B services, outlets, hotel services/features.
• Able to handle cash following established and proper Accounting procedures.

Requirements of Head Bartender

• High School Diploma or equivalent required.
• Previous Bar operation is must.
• Previous public contact and/or cashiering experience.
• Two years in a public contact position, preferably in an upscale or lifestyle brand hotel with detailed bar knowledge.

Skills and Knowledge Desired

• Possess a gracious, friendly, and fun demeanor.
• Ability to multitask, work in a fast paced environment and have a high level attention to detail.
• Strong verbal and written communication skills in English.
• Maintain positive and productive working relationships with other employees and departments.
• Ability to work independently and to partner with others to promote an environment of teamwork.

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