Guest Services Agent Avani Hotels and Resorts
Full time @Avani Hotels & Resorts posted 12 months ago Shortlist Email JobJob Detail
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Job ID 3695
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Experience Fresh
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Gender Female|Male
Job Description
Avani Ibn Battuta Dubai is presently accepting applications from suitable candidate for the job role of Guest Services Agent. The moment a guest steps into our hotel, the job holder will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.
Responsibilities of Guest Services Agent
- Providing an outstanding guest welcoming experience by demonstrating care, a commitment to service excellence, and maintaining the front office and reception operational standards
- Meeting guests and customers when they arrive and ensuring they are settled in their rooms
- Maintaining professional, open, and honest communication to assist guests and make accurate bookings
- Availability to work shifts between Monday to Sunday
- Immaculate personal presentation.
- Professional interpersonal and communication skills.
Requirements of Guest Services Agent
The requirements of Guest Services Agent are as under:
- Minimum high school diploma or certification/diploma in hospitality.
- Minimum 1-2 years of experience in the relevant field.
Skills and Knowledge Desired
- Candidate must have UAE experience in a three or four-star hotel.
- Must be able to communicate in English
- With a pleasing personality, good customer service
- Russian and Arabic Speaker candidate preferred.
Guest Service Agent Avani Hotels & Resorts
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