Guest Service Agent Gym Conrad Abu Dhabi Etihad Towers 

Full time @Four Seasons posted 11 months ago
  • Abu Dhabi, UAE View on Map
  • Post Date : February 13, 2024
  • Apply Before : January 16, 2025
  • Salary: د.إ30,007,000.0 - د.إ30,007,000.0 / Monthly
  • 0 Application(s)
  • View(s) 51
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Job Detail

  • Job ID 7727
  • Career Level  Fresh
  • Experience  Fresh
  • Gender  Female|Male

Job Description

As Guest Service Agent, you will serve on the Gym team, to provide services for Guests to contribute to an overall exceptional experience. A Guest Service Agent truly influences the first impressions of Guests. If you are willing for this job role then apply as soon as possible.

Responsibilities of Guest Service Agent

  • Achieve positive outcomes from Guest queries in a timely and efficient manner
  • Manage the desk in the gym.
  • Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments.
  • Demonstrate a high level of customer service at all times.
  • Attend appropriate training courses.
  • Demonstrate a knowledge of general product knowledge necessary to perform daily duties.
  • Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy.
  • Comply with hotel security, fire regulations and all health and safety legislation.
  • Act in accordance with policies and procedures when working with front of house equipment and property management systems.
  • Follow company brand standards.
  • Assist other departments, as necessary.

Requirements of Guest Service Agent

  • High School Diploma.
  • 1-2 years previous experience in a customer-focused industry.

Skills and Knowledge Desired

  • Positive attitude and good communication skills.
  • Commitment to delivering a high level of customer service.
  • Excellent grooming standards.
  • Calm, efficient, and organized with great attention to detail.
  • Ability to multi-task while maintaining a positive attitude when working with a Guest.
  • Professional manner with an emphasis on hospitality and guest service.
  • Ability to work on your own and as part of a team.
  • Competent level of IT proficiency.

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