Guest Relation Agent Fairmont Accor Dubai

Full time @Accor
  • Dubai, UAE View on Map
  • Post Date : February 17, 2024
  • Apply Before : February 17, 2025
  • Salary: د.إ30,007,000.0 - د.إ30,007,000.0 / Monthly
  • 0 Application(s)
  • View(s) 23
Email Job

Job Detail

  • Job ID 8256
  • Career Level  Fresh
  • Experience  Fresh
  • Gender  Female|Male

Job Description

Guest Relation Agent Fairmont Dubai Accor is responsible to greet arriving guests by providing a warm, personal welcome and offering assistance to Guests throughout the duration of their stay.

Responsibilities of Guest Relation Agent

  • Greet every Guest that walks in and out of the Hotel through the main entrance revolving doors.
  • Make our Guests and Visitors feel warm and welcome.
  • Assist Guests with luggage.
  • Assist Guests with directions to the Front Desk, or any other area of the Hotel.
  • Welcome Guests using authentically local greetings.
  • Engage in conversation with first time visitors, show them the lobby and the surroundings.
  • Assist the Doorman as necessary.
  • Recognize FPC Guests, welcome them back, and escort them to the FPC Desk for check in.
  • Offer to enroll Guests who are not currently FPC members
  • Additional duties, as assigned by the FPC Manager or the Front Office Manager.

Requirements of Guest Relation Agent

  • High School diploma or certification in hospitality management.
  • 2 years of previous experience in customer service is an asset.

Skills and Knowledge Desired

  • Must possess outstanding Guest services skills, responsibility, professional presentation and sophisticated communication skills.
  • Impeccable grooming.
  • Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.
  • Must be flexible in terms of working hours.
  • Strong interpersonal and problem solving abilities.
  • Highly responsible & reliable.

Guest Relations Agent Rixos Premium JBR Accor Dubai

Senior Chef de Partie Rixos Premium Saadiyat Accor Abu Dhabi

Talent and Culture Executive Rixos Premium JBR Accor Dubai

Other jobs you may like