Accor

https://group.accor.com/en

Sofitel Al Hamra Beach Resort Ras Al Khaimah presently requires hardworking and dedicated candidate for role of Guest Laundry Valet. The incumbent will be responsible to provide/manage efficient laundry services for resort’s guests as per resort SOPs. Candidates interested for this role are invited to submit their applications.

Responsibilities of Guest Laundry Valet

Collect and return all guest laundry from and to the rooms, respecting all the hotel standards and procedures.
To count and sort all the linen in the sorting area and prepare them for the washer, dry cleaner in appropriate action.
To respect deadlines for guest laundry service.
To check all guest garments before and after washing for stains, defects and take appropriate action.
Any stains or defects should be immediately reported to Valet Supervisor or Assistant Laundry Manager for appropriate actions.
To have a full knowledge and understanding of different textiles and their proper care.
To report any found items to the Supervisor.
To ensure cleanliness and orderliness of work area.
To ensure all the equipment is clean and well maintained.
To co-ordinate closely with laundry attendant to ensure smooth workflow and to assist them in daily operations.
To report any guest comment or complaint to the Valet Service Supervisor.
To escort the guests rather than pointing out directions.
To respect guest privacy and information confidentiality.
To daily read the logbooks and stay updated with the latest internal changes and news.
To be entirely flexible and adapt to rotate within the different sub sections of the Housekeeping Department.
To carry out any other reasonable duties as assigned by the Valet Service Supervisor and the Assistant Laundry Manager.

Eligibility Requirements

The requirements of Guest Laundry Valet are as under:

Minimum High school diploma or equivalent.
Training or certification programs related to housekeeping, laundry operations or hospitality management.
At least 1 year of experience in similar role.

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