Guest Experience Expert Receptionist Aloft Abu Dhabi Marriott

Marriott International

Aloft Abu Dhabi Marriott International is presently accepting applications from suitable candidate for the job role of Guest Experience Expert Receptionist. The job holder will be responsible for managing front desk activities, providing exceptional customer service, handling guest inquiries and reservations, and ensuring a memorable and satisfactory stay for guests.

Responsibilities of Guest Experience Expert Receptionist

Job Specific Duties

Giving guests a smooth check-in and check-out. Instead, want to build and experience that is memorable and unique.
Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
They are empowered to move about their space and do what needs to be done.
Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area.
Assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area.
Guest Experience Expert makes transactions feel like part of the experience.

General Duties

No matter what position you are in, there are a few things that are critical to success.
Creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps).
Taking a hands-on approach to work (move, lift, carry, push, pull.
Place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping).
Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts.
To get it right for guests and business each and every time.