Groups & Events Coordinator Jumeirah Group UAE

Jumeriah Group is is presently accepting applications from suitable candidate for the job role of Groups & Events Coordinator. The selected candidate will be responsible for planning, organizing, and overseeing group bookings and events, ensuring seamless execution and customer satisfaction.

Responsibilities of Groups & Events Coordinator

• Manage group room blocks and meeting space for average to large-sized assigned groups.
• Assist in the development, implementation and sustaining of solicitation program focused on increasing business.
• Provide positive and proactive leadership to ensure maximum revenue potential.
• Participate in sales calls with members of sales team to acquire new business and/or close on business.
• Coordinate all events manpower and operations support team to ensure a flawless on time delivery of event and maximum guest satisfaction.
• Provide quality service to customers in all assigned tasks, to provide services always aligned with group’s quality of services and values.
• Conduct property inspections and make recommendations on set-up and planning to maximize on yield whilst continually striving to meet the needs of the customer.
• Manage day to day operations of the Events function by providing guidance, encouraging teamwork, and facilitating related professional work processes in order to achieve high performance standards and liaise with internal and external parties at the appropriate levels to ensure smooth flow of operations.
• Ensure compliance to all relevant Health, Safety and Environment management procedures and controls within a defined area of activity so that Company provides world class and luxurious hospitality services to its guests.
• Recommend some improvements to departmental policy, implement approved departmental policies, processes, and procedures.
• Provide instructions to subordinates and monitor their adherence so that work is carried out in a controlled and consistent manner while delivering a quality service to guests and maintaining standards of excellence.
• Motivate subordinates and contribute to the identification of opportunities for participating in change initiatives, programes.
• Projects considering best practices, improvement of processes and productivity improvement.

Requirements of Groups & Events Coordinator

• Completed High School.
• At least 3 years experience in an administrator or secretarial role (desirable), preferably in a 5* Hotel.

Skills and Knowledge Desired

• Advanced knowledge of Meetings & Events operations, Delphi, Opera.
• Very good command of speaking, reading, and writing English language.
• Strong communication and interpersonal skills.
• Strong customer service orientation.
• Strong organizing and planning skills
• Project management, planning, and implementation skills.

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