Groups & Events Coordinator Accor Hotels UAE

Accor

https://group.accor.com/en

Novotel Abu Dhabi Al Bustan is presently recruiting suitably qualified and skilled candidate for the role of Groups & Events Coordinator. The hotel published this job on January 17, 2024 and is open to receive application from interested candidate. If you are willing for this role then submit your application now.

Responsibilities of Groups & Events Coordinator

  • Ensures that all team responses to inquiries for potential bookings, made via telephone, internet.
  • Supervises the work of the reservations team.
  • Helps meet the department’s quantitative and qualitative targets.
  • Implements brand and Group projects and identity features (all the keys to the city, service certification, ALL, etc.).
  • Make sure to provide an excellent introduction to the Hotel and its services with regards to the information given about the hotel and surrounding area.
  • Ensures that administrative procedures never take priority over guest relations.
  • Takes into account and anticipates guests’ needs.
  • Deals swiftly, efficiently, and sensitively with guest complaints that cannot be settled directly by team members and follows through.
  • Conveys the brand and hotel image through his/her irreproachable attitude.

Requirements of Groups & Events Coordinator

  • Bachelors degree in hospitality management.
  • 2-3 years of experience in similar role.

Skills and Knowledge Desired

  • Guest-oriented and service-minded.
  • Sales acumen.
  • Good listening and communication skills.
  • Self-confidence.
  • Excellent presentation.
  • Ability to work under pressure.
  • Responsiveness.
  • A natural team leader.
Director of Revenue Accor Hotels UAE

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