DP World
https://www.dpworld.com/
+97148080800
Dubai Ports (DP) World is actively hiring highly qualified and experienced candidate for job role of a Group Senior Account Manager. This job has recently been posted by company’s career page on 22 December 2023 and is now open for all interested candidates.
Responsibilities of Group Senior Account Manager
- Identify and target potential clients in the freight forwarding industry, conducting market research to assess opportunities.
- Build and nurture strong, long-term relationships with both existing and potential clients, understanding their logistics needs and challenges.
- Collaborate with internal teams to develop tailored logistics and supply chain solutions that address the specific requirements and objectives of clients.
- Develop and execute comprehensive sales strategies to meet or exceed revenue targets within assigned accounts and territories.
- Identify opportunities for revenue growth, upselling additional services, and expanding business with existing clients.
- Negotiate contract terms, pricing, and service agreements with clients, ensuring mutually beneficial terms.
- Stay informed about market trends, industry developments, and competitor strategies to adapt sales strategies effectively.
- Set and track key performance indicators (KPIs) to measure sales success, including revenue, profit margins, and client retention rates.
- Maintain regular and transparent communication with clients, providing updates on services, addressing inquiries, and resolving issues promptly.
- Create and deliver compelling sales presentations and proposals to clients, showcasing the value of the organization’s services.
- Collaborate closely with internal teams, including operations, finance, and customer service, to ensure seamless service delivery.
- Utilize logistics and supply chain management software to support sales efforts and provide accurate information to clients.
What You’ll Do More?
- Ensure that all contractual obligations and commitments are met, including service level agreements and reporting requirements.
- Provide accurate revenue forecasts and sales projections based on client interactions and market analysis.
- Gather and analyze client feedback to identify areas for service enhancements and process improvements.
- Develop and manage budgets associated with sales activities, optimizing resource allocation.
- Explore opportunities for entering new markets or expanding services to better serve client needs.
- Build and maintain a network of industry contacts to generate leads and gather market intelligence.
- Act as an ambassador for DP World at all times when working.
- Promoting and demonstrating positive behaviours in harmony with DP World’s Principles, values and culture.
- Ensuring the highest level of safety is applied in all activities, understanding and following DP World’s Code of Conduct and Ethics policies.
- Perform other related duties as assigned.
Eligibility Requirements
The eligibility requirements for role of Group Senior Account Manager are as under:
- Bachelor’s Degree in Marine Logistics/ Marine Law/ Marine Management or Equivalent.
- A minimum of 8 years of experience on similar position.
Skills & Knowledge Desired
- Additional languages considered an asset.
- Microsoft Office skills including Word, Excel, PowerPoint.
- Excellent understanding in Ocean Freight & Airfreight.
- Excellent understanding of supply chains and booking cycle.
- Understanding of transportation documentation and INCOTERMS.
- Capable of developing compelling value propositions that foster strong relationships.
Group Manager, Dubai Ports (DP) World UAE
Sales eCommerce Assistant Manager Dubai Ports (DP) World UAE
