Ground Crew Manager Miral Experiences Abu Dhabi

Miral Experiences currently looking for a Ground Crew Manager in Clymb, Abu Dhabi, 128717, UAE. This is a Senior level full time job. And salary can range between 10000-25000 AED/month. If you are willing for this job role then apply as soon as possible.

Responsibilities of Ground Crew Manager

• Manages a team of ground crew colleagues and comms controllers.
• Manages ground crew and comms control schedules.
• Ensures computer systems are running efficiently.
• Holds regular briefings for the GC and comms control colleagues.
• Attends regular meetings with their manager.
• Delegates tasks and ensures goals are met.
• Trains colleagues on how to use the Tunnel 3system.
• Handles customer complaints.
• Ensures departmental policies, procedures and performance standards are being implemented and maintained throughout their area.
• Review department policies and update them when necessary.
• Ensure inventory and stock is well managed.
• Preform other duties given to him/her by the operations director.
• Understands live promotions and helps create new ones.
• Ensures a smooth customer journey.
• Makes development plans for GC colleagues and conducts appraisals.
• Approves any shortages.
• Applies or approves a credit note when necessary.
• Has the ability to manage time effectively while setting the tone of the team though modeling and leadership.
• Interviewing and hiring new employees.
• To enforce and adhere to all UAE laws, health, safety & environmental policies, industry and company rules and regulations, reporting any safety concerns or incidents to management to minimize risk and maintain a clean safe and hygienic environment for all guests and colleagues.
• Ensure that any broken or damaged equipment is reported and monitored effectively.
• To manage food and beverage inventory, ordering and stocking.

What you will do more

• To lead and manage the food and beverage department.
• To maintain a safe and healthy working environment that is compliant with local regulations (ADFCA) and international (HACCP) best practices.
• To recruit, train and develop a team which passionately delivers guests service excellence.
• The department must update daily reports on food and beverage operations, food safety, and hygiene to monitor daily events.
• To enforce and adhere to all UAE laws, health, safety & environmental policies, industry and company rules and regulations, reporting any safety concerns or incidents to management to minimize risk and maintain a clean safe and hygienic environment for all guests and colleagues.

Requirements for Role of Ground Crew Manager

• Bachelor Degree or equivalent in aviation management, business administration, or a related field.
• Minimum 2 years’ experience working within a theme park/climbing gym or wind tunnel.
• 2 years working in a guest experience role.

Skills And Knowledge Desired

• English intermediate speaking and writing skills or higher.
• Knowledge on how to work MS programs.
• Outside of the box thinking.
• Proactive.

Category Manager Miral Experiences Abu Dhabi