Graduate Trainee Personal Banking Advisor Emirates NBD

  • Full time
  • UAE
  • Posted 2 weeks ago
  • 10000-20000 AED / Month

Graduate Trainee Personal Banking Advisor at Emirates NBD are the prime contact points for branch customers for service as well as sales. In addition to resolving customer requests on service, PBAs are responsible for assessing banking and investment needs of customers and advise suitable products. PBAs are the main drivers of sales through our branch network.

Responsibilities of Graduate Trainee Personal Banking Advisor

  • Provide speedy resolution to customer needs and requests.
  • Advise customers on bank’s products and processes.
  • Advise suitable products to walk in customers.
  • Convert maximum customer interactions into successful sales.
  • Advise suitable products to existing customers to deepen relationship.
  • Increase products per customer.
  • Check applications thoroughly to avoid any rejection or discrepancy.
  • Minimize discrepancies (under permissible limits).
  • Follow up on applications esp. with exceptions, to follow laid down turnaround times (TAT).
  • Comply with relevant processes, procedures, and controls.

Requirements of Graduate Trainee Personal Banking Advisor

  • A  degree in finance, business, economics, or a related field is highly preferred.
  • 3-4 years of experience in similar role.

Skills and Knowledge Desired

  • Holds a bachelor’s degree (Any specialization).
  • Customer relationship management.
  • Sales Techniques.
  • Problem solving.
  • Interpersonal Skills.
  • Adaptability.

Job Benefits of Personal Banking Advisor

  • Competitive salary package.
  • Market leading incentives.
  • Strong emphasis on work life balance and wellbeing across the bank.
  • Preferential banking facilities for employees.
  • Generous annual leave entitlement and Private Healthcare.
  • World class Learning & Development platform and career development.

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