Full time Offered Salary : د.إ2,500,035,000.0 - د.إ2,500,035,000.0 / Monthly

Governance Manager Emirates NBD

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Job Description

Governance Manager at Emirates NBD is responsible to manage a team of governance specialist to manage compliance queries, operations, risk and controls, process improvement and training. As well as, represent Priority & Personal Banking segment for projects, Consumer Protection Rights (CPR), BPM, Finacle, exceptions management etc.

Responsibilities of Governance Manager

  • Ensuring efficiency of existing Business Process & Improvements for the segment.
  • Providing recommendation / guidance on operational compliance & risk related matters.
  • Remain as a single point interface from priority segment for investigations in relation to Legal/Fraud Cases
  • One-point operational interface contact between segment and functions like fraud, ops risk, compliance, legal, branch network.
  • Maintaining a high level of awareness regarding policy and procedure and fostering collaboration with customers, Relationship Managers (RMs), centers, and compliance teams.
  • Oversight and coordination for remediation efforts, whether it pertains to High-Risk customer reviews or any other projects. This involves close collaboration with Tanfeeth, RMs, Customers, compliance, and relevant stakeholders to ensure precise execution.
  • Preparing and disseminating Management Information System (MIS) reports and effectively managing all operational and procedure-related issues in a timely manner.
  • Execution of other compliance alerts as per unit requirements, ensuring that they are carried out in strict adherence to policy and procedure.
  • Any exceptions or deviations must be promptly escalated to the approving authority in accordance with the delegation matrix.
  • Identify key stakeholders and analyze their needs & expectations.
  • Maintain early and ongoing consultation during proposals & remediations.

Requirements of Governance Manager

  • University Degree in Business, Finance, Banking, Economics or Equivalent would be preferable.
  • External certifications like ACAMs, ICA or any other risk management learning courses would be an added advantage
  • Candidate must have 7-10 years in a Banking/ Financial industry managing business risk, operations, policies & procedures

Skills and Knowledge Desired

  • Excellent communication skills Both reading & writing. (English)
  • Possess Fair knowledge of KYC & financial crime risks.

Job Benefits

  • Competitive salary package .
  • Strong emphasis on work life balance and wellbeing across the bank.
  • World class Learning & Development platform and career development.
  • Generous annual leave entitlement and Private Healthcare.
  • Preferential banking facilities for employees.

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