Job Description
Governance Manager at Emirates NBD is responsible to manage a team of governance specialist to manage compliance queries, operations, risk and controls, process improvement and training. As well as, represent Priority & Personal Banking segment for projects, Consumer Protection Rights (CPR), BPM, Finacle, exceptions management etc.
Responsibilities of Governance Manager
- Ensuring efficiency of existing Business Process & Improvements for the segment.
- Providing recommendation / guidance on operational compliance & risk related matters.
- Remain as a single point interface from priority segment for investigations in relation to Legal/Fraud Cases
- One-point operational interface contact between segment and functions like fraud, ops risk, compliance, legal, branch network.
- Maintaining a high level of awareness regarding policy and procedure and fostering collaboration with customers, Relationship Managers (RMs), centers, and compliance teams.
- Oversight and coordination for remediation efforts, whether it pertains to High-Risk customer reviews or any other projects. This involves close collaboration with Tanfeeth, RMs, Customers, compliance, and relevant stakeholders to ensure precise execution.
- Preparing and disseminating Management Information System (MIS) reports and effectively managing all operational and procedure-related issues in a timely manner.
- Execution of other compliance alerts as per unit requirements, ensuring that they are carried out in strict adherence to policy and procedure.
- Any exceptions or deviations must be promptly escalated to the approving authority in accordance with the delegation matrix.
- Identify key stakeholders and analyze their needs & expectations.
- Maintain early and ongoing consultation during proposals & remediations.
Requirements of Governance Manager
- University Degree in Business, Finance, Banking, Economics or Equivalent would be preferable.
- External certifications like ACAMs, ICA or any other risk management learning courses would be an added advantage
- Candidate must have 7-10 years in a Banking/ Financial industry managing business risk, operations, policies & procedures
Skills and Knowledge Desired
- Excellent communication skills Both reading & writing. (English)
- Possess Fair knowledge of KYC & financial crime risks.
Job Benefits
- Competitive salary package .
- Strong emphasis on work life balance and wellbeing across the bank.
- World class Learning & Development platform and career development.
- Generous annual leave entitlement and Private Healthcare.
- Preferential banking facilities for employees.
Control & Governance Manager Abu Dhabi Islamic Bank
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