Global Head of Employee Communication  Al Futtaim Private Company LLC

The Global Head of Employee Communications at Al Futtaim Group will be responsible for leading the strategic planning, development, and execution of all internal communications within Al-Futtaim Group. This role requires a dynamic leader who can navigate the complexities of a global business environment to ensure consistent, engaging, and effective communication across various channels. The ideal candidate will be a champion of fostering a transparent and inclusive corporate culture, embracing digital transformation, and aligning with their core values and business objectives.

Duties of A Global Head of Employee Communication

• Certainly, incorporating persona-based communications into the responsibilities, the updated list would look like this.
• Develop and execute a comprehensive internal communications strategy that supports the Group’s strategic objectives.
• Oversee the creation and distribution of all internal communications materials, including newsletters, emails, intranet updates, and presentations.
• Use persona-based communication strategies to address the diverse needs and preferences of their workforce effectively.
• Collaborate with senior leadership and HR to communicate corporate policies, changes, and initiatives effectively, ensuring clarity and alignment across the organization.
• This includes partnering closely with HR to develop and promote the Employer Value Proposition, reinforcing their commitment to employee development, engagement, and satisfaction, through personalized messaging that resonates with various employee personas.
• Lead crisis communication efforts, providing clear and concise communication during critical times to maintain trust and transparency with employees.
• Apply persona-based communication techniques to address the specific concerns and questions of different employee groups.
• Measure the impact of internal communication strategies through feedback and engagement metrics, and adjust plans as necessary to improve effectiveness
• Mentor and manage the internal communications community, fostering a culture of excellence, innovation, and continuous improvement.
• Stay ahead of industry trends and best practices in internal communications and adopt innovative tools and approaches to enhance internal communication efforts, including advanced persona-based communication strategies to ensure their messaging is as effective and impactful as possible.

Requirements for Role of Global Head of Employee Communication

The eligibility requirements for role of Global Head of Employee Communication are as under:

• Bachelor’s or Master’s degree in Communications, Human Resources, Journalism, Business Administration, or related field.
• Minimum of 10 years of experience in internal communications.
• At least 5 years in a leadership role, preferably within a multinational and diverse organization.

Desired Skills

• Proven track record of developing and implementing successful internal communications strategies that have significantly improved employee engagement and corporate culture.
• Exceptional writing, editing, and verbal communication skills.
• Ability to convey complex information in a clear, concise, and engaging manner.
• Strong leadership and interpersonal skills.
• Ability to influence senior management and work effectively across all levels of the organization.
• Excellent organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment.

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