General Manager Zimmermann Chalhoub Group Dubai
Full time @Chalhoub Group posted 5 hours ago in Retail Shortlist Email JobJob Detail
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Job ID 27894
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Career Level Senior
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Experience 2 Years
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Gender Male Female
Job Description
Chalhoub Group presently has a job opening for suitably qualified and experienced candidate for position of a General Manager at Zimmermann in Dubai. This is a Senior level full time role. For this position salary ranges from 10000-25000 AED, which may be slightly negotiable during the interview process.
Responsibilities of General Manager
- Provide key support and expertise in development of the business plan of the brand operations in the GCC, in line with the overall short-term and long-term global strategic direction of the brand.
- Successfully liaise with Australian head office leadership and joint venture partner.
- Agree on commercial KPI’s with CEO / CFO / SVP of Fashion Joint Ventures and drive achievement through the teams, accordingly, continuously monitoring progress and development towards strategic initiatives. Including sales budgets, manpower costs etc.
- Partner with key internal stakeholders to support implementation of projects that drive success and innovation in the region.
- Generate ideas and initiatives that will aid in the growth and success of the brand, including retail, marketing, and digital activities.
- Maintain and share up to date knowledge of the marketplace, competitors, and trends, including building strong relationships with external stakeholders (landlords, suppliers etc)
- Collaborate on retail and omnichannel strategy direction with the CEO and Global Head of Retail and execute the strategy in the region
- Drive business development in the region including identifying and negotiating new store locations in collaboration with real estate services provided by joint venture partner.
- Support the Retail team to translate strategic goals into operational plans to achieve the required targeted growth in sales and profit.
- Maximize sales through development and execution of store service strategies, tracking the sales performance of stores within the region and providing motivation through training and incentives in accordance with policies and budgets.
- Develop market specific strategies around customer outreach, acquisition, retention, and servicing.
- Regularly report to CEO, COO, CFO and SVP of Fashion Joint Ventures concerning overall performance, expenses, staffing and recruitment.
What you will do more
- Collaborate on strategy direction with the CEO and Global Head of Digital and support the execution of the digital strategy in the region.
- Assist in maximizing digital investments across the region, including ecommerce programs and initiatives etc
- Collaborate on strategy direction with the CEO and Wholesale Sales and Operations team.
- Provide on the ground support in the region to successfully execute the wholesale strategy.
- Drive operational excellence through strong leadership and decision making.
- Support the management of the store network investments, including opening and renovation of stores.
- Partner with Buying and Planning for seasonal forecasting for the region.
- Assign operational responsibility to team while keeping accountability of deliverables.
- Regularly produce and present a range of financial/non-financial reports to the CEO and CFO.
- Lead and develop evolving support teams in the region.
- Mentor and coach team to achieve the brands vision and business plan milestones.
- Instill Zimmermann values in the management and development of the team in the region.
- Work with Global Head of HR to ensure people management issues are satisfactorily resolved and relevant HR policies and procedures are implemented and adhered to.
- Oversee the recruitment process for all new store openings with the Retail Management and HR team.
- Identify skill gaps and develop succession plans/career paths for the back office and retail teams.
- Work with Training team to develop and execute training plans for the back office and retail teams.
- Participate in the development and maintenance of a safe and healthy workplace, including complying with health and safety directives and adhering to safe work procedures.
- Partner with HR to establish compliance framework in all regions, utilizing resources available through the Zimmermann GCC structure.
Requirements for Role of General Manager
- A Bachelor’s degree in Business Administration, Management, Finance, Marketing, or a related field.
- 2+ years of experience in a senior management position in a luxury / designer brand environment, ideally with a foundation in retail business development and/or operations.
- Experience gained in the GCC region.
- Experience in identifying, pursuing, and capturing new business opportunities.
- Experience in financial management and ability to demonstrate strong commercial acumen
- Experience working closely with brand and digital teams to support brand growth and recognition.
- Experience in developing and managing a cross-functional team with a variety of skills and experience.
- Experience of working in a fast-paced, matrixed environment.
Skills And Knowledge Desired
- Ability to nurture relationships with clients and key partners.
- Ability to influence without authority and to be regarded as a credible trusted leader of a business.
- Self-aware, with the appropriate leadership skills to inspire high performing teams.
- Exceptional communication, relationship-building, and project management skills.
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