General Manager Serco Abu Dhabi

Serco is presently inviting applications from qualified candidates for the role of a General Manager in Abu Dhabi. This job has recently been listed by company’s career website with job ID 292636. Desirous candidates meeting the eligibility criteria should avail this opportunity and submit their resumes now.

Responsibilities of A General Manager

  • Reporting to the Citizen Services & Defense Operations Director, the General Manager will be accountable for the stakeholder relationships across wide and varied client representatives.
  • The overall delivery and performance of a multiservice Integrated Facilities Management (IFM) Contract will be one of the main responsibilities.
  • The services include Estates Management (including all maintenance, specialist systems maintenance, projects & capital works and life cycle programs), Support Services (including Helpdesk, Customer & Guest liaison, Catering & Hospitality, Sports & Recreation, Transport, Mail, Portering and Office Services), Soft Services (including Cleaning, Specialist cleaning, Waste Management, Pest Control and Landscaping Services).
  • Drive and deliver the transformation program of this second-generation IFM service delivery contract.
  • Ensure the implementation of a new integrated asset management technology platform is delivered on-time and fully functioning as per contract commitment.
  • Manage the Serco Subject Matter Experts (SME’s) delivery team and their appointed specialist providers. Focus on ‘Operational Excellence’ initiatives and adopt and implement LEAN strategies and processes in support to the client’s aspirations and requirements.

Eligibility Requirements

The eligibility requirements for role of a General Manager are as under:

  • Degree holder in Facilities Management or similar qualification.
  • 10 years of minimum experience of managing within a Facilities Management (FM) environment.
  • 5 years of minimum experience in managing multi-disciplined People Managers including support functions (e.g. finance, procurement).

Desired Skills

  • Have led a diverse, multi-cultured, multi-disciplined workforce to achieve the work output and quality of services.
  • In depth knowledge of asset management and delivery of IS055001 standards.
  • Extensive knowledge of CAFM systems, FSI Concept Evolution and IBM Maximo/Tririga
  • Proven ability to deliver digital asset management strategies.
  • Proven financial management expertise, especially the ability to control and meet budget objectives.

BMS Technician Serco Dubai

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