General Manager Jumeirah Zabeel Saray Dubai

An exciting job opportunity has arisen for  experienced candidate for job position of a General Manager at Zenzi Beach at Jumeirah Zabeel Saray in UAE. This job has been posted by Jumeirah Group on 30 November 2023. If you are willing to go for this role, submit your application now.

Job Purpose of A General Manager

The Ideal candidate will demonstrate an infectious energy for exceptional customer service and a passion for the Food & Beverage industry.

Duties of A General Manager

• Maintains standards to ensure that the customer experience is efficient, effective and hospitable.
• The GM has overall responsibility of all aspects of the customer service, front and back of house.
• The General Manager must fully understand and appreciate the different sections in the kitchen and the kitchen hierarchy.
• The GM must be fully conversant with the current suppliers, ordering process, time scales to delivery and shelf life of all products.
• Must ensure that all daily, weekly and monthly paperwork is completed and filed/forwarded correctly.
• Must ensure that all colleagues have attained and retained the correct knowledge to complete the paperwork required for their station.
• Ensures that all cash handlers have received the required training and follow the correct procedures for handling money.
• Has exposure and understanding of HD business margins and the effects on overall profit.
• Expected to sign off and approve any orders.
• To ensure that all orders are in line with the budget and stock requirements.
• Completes all forecasting for daily, weekly and monthly for both revenue and products.
• Drives the use of these tools to a high standard.
• Ensures that all rosters are in line with budget and business requirements and completed in time.
• Ensures that all maintenance issues are rectified as soon as possible by taking responsibility for any quotes required.
• Fully supports the Chef de Cuisine, Sous Chef or Head Chef with managing the kitchen team and operations.
• The GM must be fully conversant with the local laws and customs regarding the serving of alcohol and in particular the variations regarding the license under which his/her restaurant operates.
• He must also ensure that all staff under the GM’s leadership are aware of these laws and license requirements and practice responsible service of alcohol.

What You’ll Do More?

• The GM will be tasked to ensure that the food and beverage offer maintains the brand standard.
• Regularly sets targets and ensure the team are capable and incentivised to achieve these targets.
• Communicates any issues immediately to Operations Manager or Director of Operations.
• GM must ensure that all colleagues have the correct knowledge required of their station by means of regular assessments, appraisals and on-going training.
• IDP’s must be implemented by the GM for all colleagues.
• The GM works closely with the HR Department at all times.
• Ensures all probationary and appraisals are conducted correctly and in time and all correct paper work submitted.
• The GM must be fully conversant with the wage costs and margins of flexibility within the team under the GM’s leadership.
• The GM must monitor and control these costs at all times.
• Supports and promotes a culture of engagement at all times.
• Respects all colleagues and actively try’s to build a team culture.
• Continuously motivates and develops colleagues to achieve results.
• Ensures that all rosters are in line with budget and business requirements and completed in time.
• The GM will be fully responsible for all H&S in the restaurant.
• Is fully responsible and accountable for ensuring that the whole outlet including the kitchen operates in accordance to local health and hygiene legislations.

Qualification & Experience

• Bachelor’s degree in hospitality management, business administration, or a related field.
• Minimum 2-5 years’ experience at General Manager level (or equivalent).
• At least 2 years in a similar leadership role.
• Ideally experience in an international cuisine restaurant within a luxury 5-star environment is desirable.

Skills & Knowledge Desired

• Has excellent written and verbal skills.
• Ability to write and present reports on the business on monthly bases.
• Has the ability and confidence to communicate upwards, is active in meeting and contributes in a positive manner.
• Ability to lead and influence discussions and encourages a two way communication process with the team.
• Excel in all areas of running a standalone restaurant business mindset.
• A holistic thinker.
• Strong influencing skills.
• Actively looks for creative and positive solutions to problems.
• A belief and real understanding of company values.

Revenue Manager, Jumeirah Zabeel Saray