Front Office Supervisor (Hotels/Restaurant) Khaleej Times Dubai

Hotels/Restaurant industry is looking to hire suitably skilled and devoted candidate for role of Front Office Supervisor in Dubai. The job holder will show your leadership and interpersonal strengths to oversee daily operations of the Front Office team while ensuring an exceptional guest journey. This job was published on Khaleej times on February 07, 2024. If you are willing for this job then apply now.

Responsibilities of Front Office Supervisor

• Ensure all service standards are followed with friendly and engaging service.
• Demonstrate a commitment to personal guest service excellence
  Supervise daily shift process ensuring all team members adhere to standard operating procedures.
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests.
• Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
• Receiving, sorting, distributing and dispatching daily mail.
• Coordinating internal and external events.
• Managing office inventory such as stationery, equipment and furniture.
• Overseeing office services like cleaners and maintenance service providers.
• Maintaining safety and hygiene standards of the reception area.

Requirements of Front Office Supervisor

• Associate’s or bachelor’s degree in a related field.
• Proven work experience of 2-5 years in a similar role.

Skills & Knowledge

• Proficiency in Microsoft Office Suite.
• Hands on experience with office equipment (e.g. fax machines and printers).
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Adaptability skills.
• Ability to work under pressure.
• Positive attitude.

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Tagged as: Front Office Supervisor