Front Office Supervisor Hilton Conrad Dubai

Full time @Hilton posted 11 months ago
  • Dubai, UAE View on Map
  • Post Date : January 27, 2024
  • Apply Before : January 27, 2025
  • Salary: د.إ600,012,000.0 - د.إ600,012,000.0 / Monthly
  • 0 Application(s)
  • View(s) 52
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Job Detail

  • Job ID 5214
  • Career Level  Intermediate
  • Experience  Fresh
  • Gender  Female|Male

Job Description

Conrad Dubai is presently accepting applications from suitable candidate for the job role of Front Office Supervisor. As a Front Office Supervisor for Conrad Dubai, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities.

Responsibilities of Front Office Supervisor

  • Supervise Front Desk operations during your assigned shift to a consistently high standard.
  • Ensure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events.
  • Advise your shift team of any special events or VIP Guests in the hotel that day.
  • Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work.
  • Maximize sales revenues through up-selling and marketing program
  • Manage Guest requests, inquiries, and complaints promptly and completely.
  • Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service.

Requirements of Front Office Supervisor

  • A relevant supervisory/management certificate/diploma or degree
  • 2 years of front Office experience in the hotel, leisure, and/or retail sector

Skills and Knowledge Deired

  • Strong commercial/business awareness and demonstration of sales capabilities.
  • Calm, organized work ethic with the ability to prioritize and meet deadlines.
  • Excellent supervisory, inter-personal, and communication skills.
  • A passion for delivering exceptional levels of Guest service.
  • Russian/ Arabic/ German or Turkish speaker.

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