Jumeirah Marsa Al Arab is presently hiring skillful and experienced candidate for the job role of Front Office Receptionist. The company published this job on December 12, 2023. If you are interested and willing for this job role, then submit your application now.
Responsibilities of Front Office Receptionist
- Give a warm welcome to guests on arrival and register them as well as issuing room keys in the appropriate welcome booklet
- Take payment from guests on departure and close their bills correctly
- Be efficient in assisting guests throughout their stay with any requirements
- Sell rooms to walk-in guests at the maximum rate possible
- Maintains the privacy of all guests by ensuring that no details of the guests are disclosed to anybody
- Update all information given by guests on the Registration Card on check-in into the system making sure that all required information has been provided
- Scan the passport of every guest on arrival and save the data correctly for the CID Report
- Logs and keeps the immediate supervisor fully informed of all challenges, negative feedbacks or unusual matters of significance
- Attend the daily handover briefing at the beginning of each shift
- Work towards maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
Requirements of Front Office Receptionist
The requirements of Front Office Receptionist are as under:
- Secondary Education
- 2 years front desk experience in a 5-star Hotel
Skills and Knowledge Desired
- Fluency in written and spoken English
- Knowledge of front office application.
- Knowledge of basic Microsoft Office applications.
Front Desk Agent Rotana Resort & Villas UAE
