Hyatt Hotels Corporation
Hyatt Hotels Corporation is actively seeking recruitement of competent and professionally skilled candidate for job position of a Front Office Host. The candidate will work at Grand Hyatt Hotel in Abu Dhabi. This job was posted by Hotel on 10 October 2023 and is now open for desirous candidates.
Job Purpose of A Front Office Host
- Provide exceptional guest service by welcoming and assisting guests during check-in, check-out, and throughout their stay, ensuring a warm and memorable hospitality experience.
- Contributes to first impressions of guests and provides reception / welcoming services from the time guests check in through to check out.
Job Duties of A Front Office Host
- Responsible to provide an excellent and consistent level of service to your customers.
- Responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.
- Achieve positive outcomes from guest queries in a timely and efficient manner.
- Ensure an efficient reception experience for guests, including check in/out & complete audit procedures as required.
- Keep the Front Office Manager & Reception Supervisors fully aware of any relevant feedback from guests.
Who Can Apply?
- High School Diploma or diploma in Hospitality or Tourism management.
Experience
- Minimum 2 years work experience in hotel operations.
Skills Desired
- Good problem solving, administrative and interpersonal skills.
- Good customer service, communications and interpersonal skills are a must.
- Mandarin speaking.
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