Front Office Coordinator Jumeirah Al Qasr

Jumeirah Al Qasr is looking to hire suitably skilled and devoted candidate for role of Front Office Coordinator. The company published this job on December 15, 2023 and is open to receive applications.

Responsibilities of Front Office Coordinator

• Responsible for monitoring and managing guest credit limits in accordance with established policies and procedures.
• Rectify and update guest profiles to enhance their experience and ensure accurate information is registered within the Property Management System.
• Thoroughly audit financial documentation, maintain records, and submit necessary documentation promptly.
• Manage billing procedures for group reservations, ensuring accuracy in invoicing.
• Liaise closely with the finance department on various transactions and provide necessary support.
• Pro actively allocate rooms for guests, considering preferences and ensuring a smooth check in process.
• Oversee office amenities and guest-related purchases, handle procurement, and maintain inventory.
• Engage in proactive communication with guests before their arrival to meet their preferences.
• Undertake any additional responsibilities assigned by the manager.

Requirements of Front Office Coordinator

The requirements of Front Office Coordinator are as under:

• High school diploma or equivalent.
• 2-3 years of experience in the relevant field.

Skills and Knowledge Desired

• Proficient in English with strong communication and interpersonal skills, both in verbal and in writing.
• Working proficiency and knowledge of Opera (Property Management System), HotSos and Microsoft softwares (Word, Excel and Powerpoint). Knowledge of PulseApp would be advantageous.
• Strong attention to detail is highly desirable for this role.

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